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Support

Get help with Sulla.

Most answers are one question away. Start by asking Sulla, then the docs and the community. If you want help setting Sulla up for your business, book a call.

1
Ask SullaSulla has its own docs built in. Ask it in chat how to connect an app, schedule a job, or change a setting.Get Sulla β†’
2
Read the docsSetup, AI providers, automations and troubleshooting, step by step.Open the docs β†’
3
Ask the communityQuestions, ideas and show-and-tell on GitHub Discussions. It’s free and public.Join Discussions β†’
4
Report a bugSomething broken? Open an issue with the steps to reproduce it and we’ll track it in public.Report an issue β†’
Setup help for your business

Want your first automations built with you?

Book a free 30-minute call. We’ll look at the work you want off your plate and map out the automations to start with. Need something custom? We build that too.

FAQ

Common questions

How do I connect my AI provider?

During setup, the Your AI step asks you to pick a provider like Anthropic, OpenAI or Grok, then sign in or paste an API key. You can change providers or models any time in Sulla’s settings. Keys are stored encrypted on your computer. Step-by-step guide β†’

Does Sulla work offline?

No. Sulla thinks with a cloud AI model, so it needs an internet connection. Your memory, workflows, files and passwords still stay on your computer.

An automation got stuck. What do I do?

Open the automation and look for the step that paused. Sulla stops at the step it can’t finish and tells you what it needs, and progress is saved after every step, so it picks up where it left off once you answer. You can also just ask Sulla in chat why it stopped. More on fixing automations β†’

Can I ask Sulla how to use Sulla?

Yes, and it’s usually the fastest answer. Sulla ships with its own documentation built in, so you can ask in chat how to connect an app, schedule something, or change a setting.

How do I update?

Download the latest version from the Downloads page and install it over your current copy. Your workflows, memory and settings are kept. Update guide β†’

How do I report a bug so it gets fixed fast?

Open an issue on GitHub with what you did, what you expected, what happened, your operating system and your Sulla version. Screenshots help. Please don’t paste API keys or passwords.

Is there paid support?

Not as a subscription. For help setting Sulla up for your business, or for a custom build, book a free 30-minute call or email custom@sulladesktop.com.

Building on Sulla?

Create workflows, skills and integrations, contribute to the core, or publish to the marketplace.